Lead Follow-up & Re-engagement

Turn more potential opportunities into conversations with consistent follow-up for new enquiries, event and networking contacts, existing leads and people already in your database.

Sales professional following up with a prospect by phone while working on a laptop
Busy desk covered with contact notes, reminders and sales follow-up tasks

When good opportunities aren't getting followed up

Not every prospect is ready to buy after the first conversation. And opportunities don't only come from formal sales activity - they can come from networking, exhibitions, events, referrals and introductions too. Without consistent follow-up, promising conversations go quiet and valuable contacts can sit untouched.

Lead Follow-up & Re-engagement could be right for you if:

  • New enquiries aren't always followed up quickly or consistently when the business gets busy.
  • You invest time in networking, exhibitions or events but don't always follow up afterwards, meaning valuable conversations and new connections don't go any further.
  • Potential customers go quiet after an initial conversation and no one has time to keep in touch.
  • Your CRM or database contains old leads that haven't been contacted for months - or even years.
  • You've invested time or money generating leads, but aren't getting the full value from them.

Services breakdown

Lead Follow-up & Re-engagement

Give existing opportunities the attention they need with consistent communication designed to restart conversations and keep prospects moving.

01

New Lead, Event & Networking Follow-up

Follow up new enquiries, introductions and contacts made through networking, exhibitions and events, helping turn initial interest and good conversations into meaningful next steps.

02

Ongoing Sales Follow-up

Keep in touch with prospects who aren't ready to move forward yet, making sure promising opportunities aren't forgotten after the first conversation.

03

Database Re-engagement

Reconnect with dormant leads, previous enquiries and existing contacts to uncover opportunities already sitting within your database.

See what businesses say about working with MFA

"I have been using MFA for a while now. I found the process really easy to get started with. They understood my needs recommended suitable PA's quickly and now I have the support I need on a regular monthly basis which has made a difference to my revenue and brand profile. Would highly recommend!"

Lil Lawrence

"I had some brain storming sessions with Rachael and found them incredibly helpful. She helped me to create an onboarding process for new clients and a system that finally has my inbox under control! Rachael's super power is seeing into the heart of a system with great skill and creativity. I highly recommend working with her!"

Jo Renshaw
LIFE COACH

"Fantastic service! I will definitely be using again :) We hired MFA to create a new marketing video. They were fabulously easy to work with and creating an outstanding product - I couldn't be more happy with the outcome. Very affordable and their level of care and diligence comes across very strongly, which is so important when trusting someone to take care of your business. Thank you!"

Sera Golding-Young
MIB BAND

"After two bad experiences with VAs, I’d almost given up. A peer persuaded me to try MFA, and I’m so glad I did. Their model means you can work with a dedicated VA or have tasks assigned to the person with the exact skills needed; either way, things get done efficiently and without stress. I finally have less admin pressure and more time to focus on what matters."

Anonymous
Cyber Security Company

"I’m having such an incredible experience working with Rachael and her team! It has felt like such a relief to hand over my calendar and email management and let them take care of everything. They team are extremely efficient and I honestly feel like they put even more care and attention into it than I would, and that means so much. Thank you MFA - I know this is the start of a long running relationship."

Annie Jones

"Rachael matched me up with a fantastic VA who has become instrumental in helping to keep me on track and getting through all the things on my to-do list that just wouldn't get done otherwise. Highly recommend if you're a solopreneur or small business owner looking for that all-important support to help you with admin, marketing, planning or just organising your brain!"

Jude Schweppe
COACH

"I used the adhoc business admin support and was very impressed with the service. It was incredibly efficient, my website looked great with the new additions and I was impressed with the quality of the work. It was easy to book and amend my slot as needed and all staff were very friendly and helpful. Would 100% use again."

Lisa Donaldson
Create Well Project

"The work I require was for the admin of my website, so filling in the repetitive stuff like pricing and copy.  The service was fast paced, meaning the comeback from My Freelance Admin was super efficient."

J Thomas
AngeLs must Create

"These guys are amazing, nothing is ever too much bother and they are incredibly kind, efficient, professional and the decision is easy really, if you need help, use them!! I've recommended them to many and will continue to do so!"

Katie Manning
Cleft Warrior Woman

“Great communication , fast friendly and efficient work.”

Amanda Waring

“Rachael came into Wellbetter and made vast improvements to all our administration processes. Her attention to detail and efforts are second to none. Myself and the team all agree she is a breath of fresh air and a wonderful person to deal with. I would highly recommend Rachael for any admin or operation/support roles.”

Paul
SCOPESUITE

“I couldn’t recommend this more as a small business – feels like having your own team, but with less responsibility and more flexibility. Thanks so much MFA.”

Michelle
Experience This

“Could not recommend MFA more highly. Fits in perfectly around my busy schedule and will be using again in the future.”

O Palmer

“I honestly cannot thank you enough for the OBM work you have done to get our processes in place. I couldn’t have done it without you. I genuinely would have crumbled into a mess. Thank you so much for helping us get some order into everything, now we just have to run with it.”

Keri
KeriKit

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