Michelle - Executive & Business Support Specialist

Supporting business leaders with calm, capable and confidential assistance

With over 30 years of high-level administrative experience, Michelle brings a wealth of expertise to every client she supports. She's worked across global financial institutions and executive offices, managing complex diaries, coordinating international events and providing reliable, confidential support in fast-paced environments.

Her calm, detail-oriented approach makes her a trusted support for business owners, senior leaders and teams who need everything handled smoothly - from logistics and inbox management to newsletters, scheduling and day-to-day operations.

Key Areas of Support

• Executive and team administration
• Diary and inbox management
• Travel booking and expense reporting
• Event and meeting coordination
• Newsletter scheduling (Mailchimp, HubSpot, etc.)
• Blog and social media scheduling
• Canva content design and editing
• CRM and database management
• Supplier and client onboarding
• Finance administration and invoicing
• Document formatting and online filing systems

Real-World Experience

Michelle's career has spanned senior-level executive support across the financial and corporate sectors. She spent over 15 years as a Senior PA at Bank of America, following roles at Lloyds Banking Group, Barclays, Allianz and Aon Risk Services.

More recently, Michelle worked remotely with an international client in Washington DC, coordinating training events in Geneva, managing delegate travel and even handling diary scheduling within the White House.

Through MFA Business Support, Michelle provides ongoing support to an IT consultancy, managing a variety of operational and administrative tasks that help keep the business running smoothly. She also manages newsletter, blog and social media scheduling for multiple clients - ensuring content is delivered consistently and professionally - and supports a business coach in implementing her wider strategy and systems.

Michelle's ability to adapt quickly and manage sensitive, high-pressure workloads with precision makes her particularly valuable when businesses need experienced support they can trust with important responsibilities.

What Michelle's Known For

Clients describe Michelle as:

• Calm and capable
• Highly organised
• Discreet and trustworthy
• Consistently reliable

She has a natural ability to organise even the most complex schedules, a meticulous eye for detail and a quiet confidence that inspires trust.

With her combination of extensive corporate experience and broad business support capability, Michelle is particularly well placed to support growing businesses that need senior-level organisation with a personal touch.

Where Michelle's Support Could Be Particularly Valuable

Michelle's experience could be particularly useful for:

• Business owners and executives who need experienced, confidential support
• Senior leaders with complex diaries, travel or competing priorities
• Businesses managing multiple clients, schedules or international operations
• Companies needing consistent administrative, communication or scheduling support
• Coaches, consultants and service-based businesses needing reliable ongoing business support

Could Michelle Be the Right Support for Your Business?

If you or the senior people in your business are spending too much time managing diaries, communications, coordination and day-to-day administration, Michelle's experience is an example of the senior executive and business support you can access through MFA Business Support.

Her combination of corporate experience, discretion and broad administrative capability can help take important work off your plate while ensuring it continues to receive the attention it needs.

Tell us what's happening in your business and we'll help you identify the right support for what you need.

Book a Discovery Call.

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